At Helse foods , we aim to provide you with the best shopping experience possible, and that includes reliable and efficient shipping. Our Shipping and Delivery Policy outlines everything you need to know about how we process and deliver your pasta and noodle orders.
shipping Locations
We currently offer shipping within India. Please note that we do not currently offer international shipping to all countries. If you are located outside our service area, please contact us at info@helsefoods.con for more.
Shipping Methods and Costs
We offer a range of shipping options to suit your needs. Shipping costs depend on the shipping method you choose. During checkout, you will be able to select from the available shipping methods and view the associated costs.
shipping Timeframes
Please note that delivery times are estimates and may vary based on your location, the time of year, and third-party shipping providers. While we strive to meet delivery timeframes, occasional delays due to weather, high order volumes, or carrier issues may occur.
order processing
Once your order is placed, we will send you an order confirmation email with the details of your purchase. You will receive another email notification with tracking information once your order has shipped.
Delivery Delays
While we work hard to ensure timely delivery, please be aware that delays may occur due to factors beyond our control, including:
- Weather conditions
- Postal or carrier delays
- High demand or holiday seasons
- Unforeseen circumstances
If you experience a significant delay with your order, please contact our Customer Service team, and we will investigate the issue for you.
Missing or Lost Packages
If your order is marked as delivered but you have not received it, please take the following steps:
- Check with your neighbors, building management, or mailroom to see if the package was left with them.
- Confirm the delivery address is correct.
If you still cannot locate the package, please contact us within , 7 days of the delivery date. We will file a claim with the shipping carrier and assist you in resolving the issue. Unfortunately, we are not responsible for lost or stolen packages once they are marked as delivered by the carrier.
Change of Shipping Address
Once an order has been processed and shipped, we are unable to change the delivery address. Please double-check your shipping address before completing your purchase. If you realize there’s an error in your address after placing the order, please contact us immediately, and we will do our best to help you, provided the order hasn’t already been shipped.
Contact Us
If you have any questions regarding shipping, delivery times, or any issues with your order, feel free to contact us:
Helse foods
Email: info@helsefoods.com
Phone: +918104950795
Address: Unit No. 27, 2nd Floor, Nanddeep Industrial Estate, Kondivita Rd, Marol, Andheri East, Mumbai, Maharashtra